How to Request New Hardware

Occasionally, a piece of hardware that is essential for your work may malfunction, or perhaps there was something that was overlooked during your onboarding process. However, there is no need to be concerned because the IT department is always ready to assist you!

Step 1: Determine What Type of Device You Need:

Our organization offers an extensive selection of devices that can be provisioned to meet your needs. Whether you require a sleek MacBook Air, a reliable desktop computer, or even a simple accessory like a mouse, it’s important to identify the specific type of device that will best support your work tasks before you submit your request. Understanding your requirements will help streamline the process and ensure that you receive the appropriate equipment that aligns with your job responsibilities.

Step 2: Obtain All Necessary Approvals:

Before we can proceed with providing you a new device, it is crucial to ensure that you have secured all the required approvals. This typically involves obtaining authorization from your immediate supervisor as well as the head of your department. Once you have submitted your request for the device, you will be prompted to confirm that you have the necessary approvals in place. This step is essential for maintaining accountability and ensuring that all requests are properly vetted before any equipment is distributed.

Step 3: Pick Up Your New Device!

After you have received the necessary approvals, our dedicated IT team will take care of the rest. They will ensure that your device is delivered to your department head, typically by the end of the next business day. This efficient process is designed to minimize downtime and ensure that you are equipped with the tools you need to perform your job effectively.